On 31 March each year our monthly prices will increase by £3 for broadband, £2 for TV and £1.50 for mobile SIM, Airtime and Connected Devices. Out of bundle charges will increase by 5%. Seeee.co.uk/prices-explainedfor details. All prices shown are in contract prices. The cost of other services you take from us may increase or decrease while you are an EE customer. The plan terms are below. For terms related to the device please refer to the “FEATURES” tab.
Pay monthly mobile price plans:24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to terms and credit check. Monthly charges assume online billing. Allowances for use in the UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. From 3 March 2022 a £2 daily charge applies to use allowances in the EU/EEA unless you have an add-on or Inclusive Extra that includes EU Roaming. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circ*mstances. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK. Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 & 118 cost 73p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. 5G compatible device required to access 5G speeds. You own device 6 months from plan start date. Personal use only.
Unlimited Plans:50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited plan will decrement from giftable allowance. Any data boost allowance will be added to the giftable allowance.
Trade in:Trade-in value dependent on condition. Available in EE retail stores or the EE website only. Full upfront cost of new handset payable when you buy online. You will receive a card payment or cheque within 7 days of receipt of the trade-in device when you trade-in online. Trade-in value can be used to cover the upfront cost of a new device or as a credit on your account. You cannot cancel your new plan if your device has not been accepted or a lower price has been offered for trade-in. Device cannot be returned so ensure all contacts and data have been backed up. We reserve the right to ask for proof of ownership. We will check the device has not been reported as lost or stolen. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone and will only be offered, by way of refund, an amount equal to the upfront cost you would have paid for the new device on the plan you have taken out. Full terms at ee.co.uk/help.
Samsung pre-order gift with purchase:Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or Republic of Ireland residents (18+ only) and registered companies. Pre order/Purchase a new Samsung Galaxy S22, S22+ or S22 Ultra between 09/02/2022 - 05/04/2022 from a participating retailer. Claims must be made at www.samsungpromotions.claims/galaxylaunchoffers within 60 days of purchase or receipt. Maximum 1 claim per purchase (max 4 per household) and 250 claims per company participant. See www.samsungpromotions.claims/galaxylaunchoffers for full T&Cs.
Samsung trade in:Available in selected retail stores or when you join/upgrade direct with us over the phone or online. Trade in a Note20 Ultra 5G, Note20 Ultra, Note 20 5G, Note20, S20 Ultra 5G, S20+ 5G, S20 5G, S20, Note 10+ 5G, Note 10 5G, Note 10, S10 5G, S10+, S10, S10e on selected EE price plans to qualify for a £14 a month discount on your bill when taking the Samsung Galaxy S22. Discount applicable for 24 months. If you fail to send us an eligible device your trade-in discount will be removed. Device cannot be returned so ensure all contacts & data has been backed up. We reserve the right to ask for proof of ownership. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone & will only be offered, by way of refund, an amount equal to the trade in price given for your old phone. Cannot be used in conjunction with any other offer. Full terms at ee.co.uk/help.
Disney+:©2022 Disney and its related entities. Promoter: Samsung Electronics (UK) Limited. Purchase a new Samsung Galaxy S22, S22+ or S22 Ultra before 22/04/22 (23:59 BST) and be eligible for a 12 month Disney+ subscription. The Disney+ 12-month subscription offer is valid between 09/02/22 and 22/04/22 (23:59 BST). 18+ UK residents only. Participants must enter all information into their Samsung account to receive a code. The code must be redeemed by 11/06/23 (23:59 BST) and can only be used once. Subscription auto renews after 12 months unless cancelled prior to the end of the 12 month subscription (currently £7.99 p/month). Cancel anytime. See www.samsung.com/uk/boost/disneyplus for details and full terms and conditions and www.disneyplus.com for the Disney+ Subscriber Agreement.
UK’S BEST network:Rankings based on the RootMetrics® UK RootScore® Report: H2 (Jul-Dec) 2021. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsem*nt of EE. Visit ee.co.uk/claims for more details.
Netflix:Inclusive Extras provide access to Netflix Basic Membership (standard retail price usually £5.99). Existing Netflix customers must link their account to their EE plan or else you will continue to be charged separately. If you end your EE plan, Netflix will resume billing via your previous payment method. Netflix service provided by Netflix and the Netflix Terms of Use apply. For more details go to www.ee.co.uk/netflix-terms.
